Sevyat Privacy and Cookie Policy

In accordance with the Personal Data Protection Law, Sevyat (hereinafter referred to as “Sevyat”) attaches great importance to the confidentiality of all personal data shared by our customers and business partners.

As a data controller within the scope of Law No. 6698 on the Protection of Personal Data (“the Law”), Sevyat may record, classify, process, store, update, and disclose the personal data of its customers and business partners to third parties under circumstances permitted by law.

By engaging in a relationship with our company and brands (“Sevyat”), you acknowledge and consent that data collected during the course of our relationship may be collected, used, and disclosed in accordance with our Privacy Policy.

We reserve the right to amend the Privacy Rules within this Privacy and Cookie Policy from time to time as deemed necessary. We recommend that you regularly review the terms within this Privacy and Cookie Policy to stay informed about the most up-to-date applicable conditions.

a. Data We Collect

Personal Data refers to information that identifies or can identify you, including but not limited to identity information (such as name, surname, national ID number), IP address, address, phone number, vehicle and license plate information, bank account details, family status, voice and images. Sensitive Personal Data includes data such as race, ethnic origin, political opinions, philosophical beliefs, religion, sect or other beliefs, clothing, association, foundation or union membership, health, sexual life, criminal convictions and security measures, as well as biometric and genetic data.

Customer data, including personal and sensitive personal data, is processed based on customer consent using the data collection methods listed below. Additionally, in cases explicitly permitted by law:

  1. When necessary for the establishment or performance of a contract;

  2. When processing is necessary to fulfill Sevyat’s legal obligations;

  3. When data is made public by the individual;

  4. When data processing is necessary for the establishment, exercise, or protection of a right.

The data we collect is categorized as follows:

· Identifiable Data: Includes all identity-related information, such as name-surname, postal address, phone number, email address, IP address, employer and job title. This data may be collected when registering to use a service, placing an order, participating in promotions, signing contracts, during customer visits, filling out surveys, or contacting us.

· Non-Identifiable Data: Refers to data that does not identify a person on its own. This includes URLs of previously visited websites, pages visited within our site, destination URLs, browser types, and search terms used when visiting the site.

b. Purpose of Data Processing

The purposes for which Sevyat processes the data obtained from its customers and business partners include:

  1. Sale of goods and services;

  2. Delivery, installation, and payment collection;

  3. After-sales maintenance and repair;

  4. Legal obligations and responding to consumer requests;

  5. Advertising and marketing, providing updates on new products and campaigns;

  6. Offering personalized content and campaigns;

  7. Generating site traffic statistics;

  8. Management reporting;

  9. Legal procedures and exercising Sevyat’s rights;

  10. Retaining past transaction history after the customer relationship ends.

Non-identifiable data is used to understand customer behavior and enhance the content and usability of the website.

c. Method of Data Collection

Your personal data may be collected via our call center, website, emails, SMS, signed contracts, business cards provided during customer visits, and sources like the trade registry, either fully or partially automated, or through manual methods as part of a data recording system.

Main methods include:

  • Browsing and Searching

  • Order Placement

  • Technical Support

  • Surveys and Research

  • Promotional Activities

  • Customer Visits

  • Newsletters and Promotional Emails

  • Contact Records

We retain your personal data only for as long as necessary for the purposes outlined above.

d. Purpose of Use

We process your data to inform you via mail, fax, phone, SMS, or email about promotions, news, and new products. By sharing your data, you give us permission to contact you for these purposes. If you do not wish to receive marketing communications, you may indicate this during registration or contact us directly.

e. Data Sharing

Sevyat may share your identifiable data with third parties engaged to provide services on our behalf, provided they comply with the necessary technical and administrative measures under data protection laws.

We may be required to share data due to legal processes or governmental investigations. Additionally, in cases of a merger or acquisition, you consent to the transfer of your data to ensure continuity of service.

f. Consent for Data Processing

By sharing your personal and sensitive data with us or using our site, you give your explicit consent for the data to be processed, stored, and shared with third parties where legally permissible.

Sevyat may share your data with:

  1. Legally authorized public institutions;

  2. Distributors and agents;

  3. Tax consultants, auditors, and legal advisors;

  4. IT service providers and marketing partners.

g. Your Rights Regarding Personal Data

Under the Law, you have the right to:

  • Learn whether your data is processed;

  • Request information if processed;

  • Learn the purpose of processing and whether it’s used appropriately;

  • Learn who your data is shared with, domestically or abroad;

  • Request correction if your data is incorrect or incomplete;

  • Request deletion or destruction of data when legal grounds no longer apply.

Requests can be sent to info@sevyat.com.

h. Cookies

Cookies are small text files placed on your device by a web server. They allow websites to recognize returning users and improve functionality.

You can choose to disable cookies in your browser settings and still use most features of our website. By using our site, you consent to our use of cookies.

i. Security

We use secure servers and encrypt your data before transmission. We apply technical and administrative measures to ensure your data is secure, accurate, and only retained as long as necessary. Purchases made on our site are subject to our Terms and Conditions.

j. Disclaimer

Our website may contain advertisements or links to third-party websites. We are not responsible for the privacy policies or practices of these third parties or any resulting damage.